A report, 2026

The hidden costs
of growing.

24 everyday problems, what each one costs and what fixes it. Every figure carries its source and year, and the 5 with no number we would print are left open. Published 13 October 2026.

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Eashan Gupta, founder. You meet him on the first call.

24 problems
14 priced from a named study
5 priced by a sum you can check

Tested on twenty of your own past jobs before it goes live, and kept working as AI changes.

An Agentec report, 2026The hidden costs of a growing company24problems14from a study5by our sum

The report, 37 pages on A4. No form in front of it.

On this page

Pick your three
What fixes them
Your own sum
The whole report

Pick your three costliest problems.

Tick the three that cost you most. If you book a call, they go with your booking.

Tap a team to see its problems. Each row's dots are the twelve teams, in this order.

The 24 problems, the teams each one hits and what it costs. Tick a row to make it one of your three; the arrow at its end opens its page.
Tick for your three	Problems each team lives with	9 of the 24 forSales	5 of the 24 forMarketing	7 of the 24 forCustomer service	8 of the 24 forOperations	9 of the 24 forFinance	6 of the 24 forPeople and HR	5 of the 24 forLegal and compliance	6 of the 24 forProcurement	6 of the 24 forSupply chain	5 of the 24 forIT and security	8 of the 24 forOwners and leadership	5 of the 24 forProduct and engineering	What it costs
The buyer waits
	01Leads wait until Monday	Sales	Marketing	Customer service										47% of enquiries, no human reply DelPrete, 2024
	02Quotes sit in an inbox for days	Sales			Operations									₹60 lakh a year in lost orders Our own sum, 2026
	03Calls ring out	Sales		Customer service										114hours a week, nobody answers Our own sum, 2026
	04The same twenty questions, all day			Customer service			People and HR	Legal and compliance		Supply chain	IT and security			₹6 lakh a year on repeat answers Our own sum, 2026
Money leaks out
	05What did my salespeople do today?	Sales												70% of sellers' time, not selling Salesforce, 2024
	06Marketing spend, return unknown		Marketing			Finance						Owners and leadership		38% measure all marketing as one Nielsen, 2024
	07The same data typed three times			Customer service	Operations	Finance			Procurement	Supply chain	IT and security			15hours of typing every day Our own sum, 2026
	08Paid 90 days after the work	Sales				Finance						Owners and leadership		₹7.34 lakh crore owed late to India's small firms GAME, FISME, C2FO, 2025
	09Nobody checks supplier bills					Finance			Procurement	Supply chain				0.8 to 2% of payments, double or wrong APQC, first measured in 2020
	10Out of what sells, full of what doesn't				Operations	Finance			Procurement	Supply chain				₹6 lakh a year holding slow stock Our own sum, 2026
	11Hiring takes months						People and HR							40 to 200% of a salary, per leaver Gallup, 2024
	12Small changes take months										IT and security		Product and engineering	69% of developers lose a day a week Atlassian, 2024
The company forgets
	13Chasing people for updates			Customer service	Operations				Procurement	Supply chain		Owners and leadership		275 interruptions a day, the busiest fifth Microsoft, 2025
	14Nobody can find the latest version				Operations		People and HR	Legal and compliance			IT and security		Product and engineering	No figure we would print. Its page draws it
	15Only one person knows pricing	Sales			Operations		People and HR			Supply chain		Owners and leadership		25% of the week spent searching Atlassian, 2025
	16New people take six months	Sales		Customer service	Operations		People and HR							No figure we would print. Its page draws it
Nobody sees it coming
	17Customers leave quietly	Sales	Marketing	Customer service								Owners and leadership	Product and engineering	50% spend less after a bad experience Qualtrics, 2023
	18The page has gone silent		Marketing									Owners and leadership		95% of winners were on the first shortlist 6sense, 2025
	19Real profit, seen months late					Finance						Owners and leadership		No figure we would print. Its page draws it
	20Contracts signed unread	Sales						Legal and compliance	Procurement					9% of revenue, lost to weak contracts WorldCC, 2025
	21Files pasted into public AI tools					Finance		Legal and compliance			IT and security		Product and engineering	77% of AI users paste company data LayerX, 2025
	22Building for the loudest customer		Marketing										Product and engineering	No figure we would print. Its page draws it
It all rests on one person
	23Everything comes to me				Operations	Finance			Procurement			Owners and leadership		No figure we would print. Its page draws it
	24A missed deadline, then a notice					Finance	People and HR	Legal and compliance						1,450+ duties a year, for one factory TeamLease, 2025

The three you picked

1
2
3

Tick up to three above. They go with your booking.

Book 45 minutes with Eashan

What fixes them.

The 24 fall under six jobs every business runs. Start with the one that costs you most.

Your own sum, with the working shown.

The report prices 5 problems with a sum anyone can check. Do the same for yours: three numbers you know, and nothing you type leaves this page.

The whole report, to keep.

37 pages on A4, to read on a phone, print or forward. Where we found no number we would print, the gap is left open.

Download the PDF Open it in the browser

6.3 MB. No form in front of it, and nothing to sign up for.

Bring your three to Eashan.

45 minutes on a video call with Eashan and the people who live with the problem, with nothing to sign. Your three go with the booking.

What stays yours

Your accountsin your company's name
Your codeevery line of it
Personal dataabout your customers and staff, on your own machine unless you approve otherwise in writing
Plain files and a how-to guideif you stop