IndustriesGovernment and public services
Every grievance is still routed by hand.
Each grievance is read, tagged and sent to the right office, then tracked to closure, and an officer decides every reply.
Tested on twenty of your own past grievances before it goes live, and kept working as AI changes.
Eashan Gupta, founder. You meet him on the first call.
A sample grievance: read in Marathi, tagged, routed to the ward office, and a reply drafted for the officer's yes.
Your week
Your week, as it runs today.
MON 09:10
The grievance portal shows hundreds of new complaints, and each one is routed by hand.
With AIEach grievance is read, tagged and routed to the right office and tracked to closure, with an officer deciding every reply.
TUE 11:40
Old records exist only as scanned registers nobody can search.
With AIScanned registers become searchable records, and staff check every entry the system was unsure of.
WED 14:20
The helpline gets calls in six languages and has staff for two.
With AIThe helpline answers in the caller's language and logs every call.
FRI 16:30
A tender closes on Friday, and the bid team is still reading a 400 page document.
With AIThe bid team gets the eligibility rules, deadlines and risks on one page.
FRI 18:50
The monthly progress report takes a week of copying from district sheets.
With AIDistrict numbers come in clean, and the report drafts itself.
What it costs
Grievances still waiting.
Two more costs
- The same data gets typed into three portals.100 applications a day entered into three portals at three minutes each is 15 hours a day, two people's whole day.100 applications × 3 portals × 3 minutes = 900 minutes = 15 hoursOur own sum, 2026
- Every tender is hundreds of pages, and the bid team reads it all by hand.Teams spend about 33 hours on each formal proposal and win 45% of them.Loopio RFP benchmark, 2026
What we'd build
Ten systems we'd build for public services.
The first three come first. The rest wait until those pass on your own past grievances.
- GrievancesFor your yesGrievance 4512: a streetlight out in ward 9Citizen, call centreReadSent to the electrical wing, reply draftedOfficerFor your yesAn officer decides every replySample data · Powered by Agentec
Grievance router
- Records from scansFor you310 pages of a land register readScansRead7 unsure fields sent to staffRecords clerkFor youEvery record checkedSample data · Powered by Agentec
Records from paper and scans
- Citizen helplineLoggedStatus of a pension request, in MarathiCitizen, callAnsweredCall logged with its answerHelpline recordLoggedEvery call loggedSample data · Powered by Agentec
Citizen helpline in every language
And 7 more
Built before
The nearest work we've built.
None of it is in your trade yet.
Conference apps in two languages
Delegates carry the whole day on their phone, in Japanese or English at a tap.
Built for an industry body in Asia Pacific, used at its meetings in Bengaluru and Tokyo.
Before you call
What department heads ask first.
Do you bid for tenders directly?
Only where we meet every condition in the notice. More often we deliver one qualified part under a lead supplier who holds the contract. We say which before any work starts.
Where does the data stay?
Where the contract says. The agents and models can run on hardware inside the department's network, and nothing leaves it. Access, retention and audit are written down before the first document is read.
Who decides what gets built first?
You do, after 45 minutes with Eashan. We bring the week we counted and the first three we would build, and you pick the one that matters most to you. Nothing is built until you say yes in writing.
Who says yes before anything goes out?
The person who owns that job at your company today. You name them when we write the rules with you. Inside those rules the AI agent acts at once. Anything outside them waits for one tap from the person named, on their phone, ready to approve or to change.
What does it cost?
There is no price on this page, because it depends on the work. After 45 minutes with Eashan you get a written proposal with the scope, the test it has to pass, who works on it and one fixed price, before any work.
It works today. We keep it working tomorrow.
How it works- Work it out, most consultants stop here
- Build it, most software firms stop here
- Run it
- Answer for it
- We stay
45 minutes with Eashan, on your department.
The people who live with the problem come too. You leave knowing what we'd build first, and why. Nothing to sign.
What stays yours
- Your accountsin your company's name
- Your codeevery line of it
- Personal dataabout your customers and staff, on your own machine unless you approve otherwise in writing
- Plain files and a how-to guideif you stop
Eashan Gupta, founder. You meet him on the first call.