IndustriesLabs and care homes
Patients call and call for one report.
Tests and home collections are booked on WhatsApp, and the report link goes out the moment it's signed, so the calls stop.
Tested on twenty of your own past reports before it goes live, and kept working as AI changes.
A sample call: a lab's AI front desk sends a report on WhatsApp and books a home sample collection.
Your week
Your week, as it runs today.
MON 09:20
The phone rings all morning with patients asking if their report is ready.
With AIPatients get the report link on WhatsApp the moment it's signed, and the calls about it stop.
TUE 07:00
Forty home collections are booked for 7 am, and three collectors are routed by phone.
With AIHome collections are routed by area and time.
WED 14:20
A patient wasn't fasting when the collector arrived, so the visit is wasted.
With AIEvery patient gets the preparation instructions and a reminder call the evening before.
THU 16:30
A doctor's clinic calls for a report the lab sent on WhatsApp yesterday.
With AIReferring doctors see their patients' reports in one place, and every send is logged.
FRI 18:50
A cashless approval for a day care procedure waits with the insurer while the patient waits in the lobby.
With AIApproval requests go with every paper the insurer wants, and queries are answered from the file.
What it costs
Calls asking if a report is ready.
10hours a day
on the phone, answering whether a report is ready
Our own sum, 2026
300 calls a day × 2 minutes = 600 minutes = 10 hours
What we'd build
Ten systems we'd build for labs and care homes.
The first three come first. The rest wait until those pass on your own past reports.
- Report deskSentHome collection booked in AndheriPatient, WhatsAppBookedReport signed, link sentPatient, WhatsAppSentNo more calls asking if it's readySample data · Powered by Agentec
Report and home collection desk
- Collection routesLogged11 pickups planned by areaCollectorsPlannedSample 2291 at the lab, loggedLabLoggedEvery sample trackedSample data · Powered by Agentec
Home collection routing
- RemindersRebookedFasting instructions sent for ThursdayPatient, WhatsAppSentA cancelled slot offered to the waitlistFront deskRebookedNo slot left emptySample data · Powered by Agentec
Reminders and waitlist
And 7 more
Built before
The nearest work we've built.
None of it is in your trade yet.
Conference apps in two languages
Delegates carry the whole day on their phone, in Japanese or English at a tap.
Built for an industry body in Asia Pacific, used at its meetings in Bengaluru and Tokyo.
Before you call
What lab owners ask first.
Can it send a report before the doctor signs it?
No. The link goes out only after the report is signed, and anything unusual in it reaches your staff first.
Will patients know it is an assistant?
Yes. It says so on the first message and on every call, and passes anything clinical to a person.
Who decides what gets built first?
You do, after 45 minutes with Eashan. We bring the week we counted and the first three we would build, and you pick the one that matters most to you. Nothing is built until you say yes in writing.
Who says yes before anything goes out?
The person who owns that job at your company today. You name them when we write the rules with you. Inside those rules the AI agent acts at once. Anything outside them waits for one tap from the person named, on their phone, ready to approve or to change.
What does it cost?
There is no price on this page, because it depends on the work. After 45 minutes with Eashan you get a written proposal with the scope, the test it has to pass, who works on it and one fixed price, before any work.
It works today. We keep it working tomorrow.
How it works- Work it out, most consultants stop here
- Build it, most software firms stop here
- Run it
- Answer for it
- We stay
45 minutes with Eashan, on your lab or care home.
The people who live with the problem come too. You leave knowing what we'd build first, and why. Nothing to sign.
What stays yours
- Your accountsin your company's name
- Your codeevery line of it
- Personal dataabout your customers and staff, on your own machine unless you approve otherwise in writing
- Plain files and a how-to guideif you stop
Eashan Gupta, founder. You meet him on the first call.